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Modern Slavery Statement for Cleaners Richmond

This Modern Slavery Statement sets out the steps Cleaners Richmond has taken, and continues to take, to ensure that modern slavery and human trafficking are not taking place in our operations or supply chains. It covers all cleaning services delivered by our business and applies to our management, employees, contractors, and suppliers.

Our Commitment and Zero-Tolerance Policy

Cleaners Richmond is committed to conducting business in a lawful, ethical, and responsible manner. We have a zero-tolerance policy towards all forms of modern slavery, human trafficking, forced labour, debt bondage, child labour, and exploitation. We expect the same high standards from everyone we work with and will not knowingly engage with any party that violates these principles.

Modern slavery is a severe violation of fundamental human rights and is wholly incompatible with our values. We are committed to identifying, preventing, and addressing any risks of exploitation within our operations and supply chains.

Scope of this Statement

This statement applies to all activities undertaken by Cleaners Richmond, including recruitment, employment practices, subcontracting of cleaning services, procurement of equipment and materials, and any associated support services. It also extends to agents, intermediaries, and any other third parties acting on our behalf.

Our Supply Chains and Risk Management

Our supply chains include providers of cleaning products, tools, equipment, uniforms, maintenance services, and labour-related services such as temporary staffing. We recognise that the cleaning industry and related supply chains can carry an elevated risk of labour exploitation, especially where low-skilled or migrant labour is involved.

To manage these risks, we conduct due diligence on new suppliers and contractors. We aim to work with businesses that demonstrate transparent labour practices, comply with local labour laws, pay wages lawfully, and provide safe working conditions.

Supplier Standards and Audit Process

Cleaners Richmond requires suppliers and contractors to confirm that they do not use forced, bonded, or involuntary labour, and that they comply with all relevant employment, immigration, and health and safety laws. We communicate our zero-tolerance stance on modern slavery as a condition of doing business with us.

We operate a programme of supplier reviews and audits that may include questionnaires, documentation checks, site visits where appropriate, and verification of worker identity and employment status through lawful means. Where concerns are identified, we will engage with the supplier to agree on corrective actions within defined timeframes. If issues are not resolved, we reserve the right to suspend or terminate the relationship.

Employee Awareness and Reporting Channels

All staff are made aware of our modern slavery policy and are encouraged to be vigilant for signs of exploitation, such as workers appearing fearful, under undue control, unable to retain their identification documents, or being paid irregularly or less than legal minimums. Employees are informed that they must report any concerns immediately.

Concerns can be raised confidentially with line managers or senior management without fear of retaliation. Reports will be treated seriously, investigated promptly, and handled with discretion. Where there is a reasonable suspicion of criminal activity or serious exploitation, we will consider referring the matter to the appropriate authorities.

Continuous Improvement and Annual Review

Cleaners Richmond is committed to continuous improvement in our approach to tackling modern slavery risks. We review our policies, training, and supplier oversight mechanisms regularly to ensure they remain effective and proportionate to the risks we face.

This Modern Slavery Statement is reviewed at least once every twelve months by the senior management team. The annual review assesses the effectiveness of our measures, outcomes of any audits or investigations, and any changes in legal requirements or industry best practice. Where opportunities for improvement are identified, we will update our procedures and communicate any significant changes to our staff and key suppliers.

Approval and Responsibility

This statement has been approved by the leadership of Cleaners Richmond, who have overall responsibility for ensuring that it is implemented and upheld throughout the organisation. Managers at all levels are responsible for promoting a culture of integrity and respect for human rights and for ensuring that staff under their supervision understand and comply with this statement.

By publishing this statement, Cleaners Richmond reaffirms its commitment to preventing modern slavery and human trafficking and to maintaining transparent, ethical labour practices in all aspects of our business.

What Our Customers Say

Excellent on Google
4.8 (80)

They responded almost instantly. The team was professional, friendly, and offered top-tier cleaning. We felt very reassured by their presence and will definitely consider their services in the future.

K

I always look forward to Cleaning Companies Richmond's cleaning days--they are thorough, attentive, and leave my space looking pristine.

B

A dependable staff with a positive, hardworking attitude.

J

Just wanted to share my appreciation. My house was sparkling and everything was arranged beautifully when I got back yesterday.

Y

The service was first-class and carried out with true professionalism.

N

This company stands out for their professionalism and reliability, which we've experienced consistently over months of service. We are happy to recommend them.

A

Simply the best around. Professional, friendly, dependable, and always focused on delivering a higher standard of cleaning than anyone else.

Z

Recently, I chose Richmond Cleaning Services for an end of tenancy clean and the service was outstanding. The oven sparkled, and every corner, from floors to cabinets, was cleaned meticulously.

K

Super easy to book and schedule a time. The staff were early and tackled the job immediately. The results are impressive--so clean and fresh. I'd definitely recommend to others.

M

A CleanersRichmond staff member helped with my bathroom's sewer blockage. He was warm, respectful, and performed thorough cleaning. I appreciated his updates and attention to detail.

C
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