Modern Slavery Statement for Cleaners Richmond

Cleaners Richmond is committed to acting ethically and with integrity in all our business relationships. We recognise that modern slavery, human trafficking, forced labour, child labour, and exploitation are serious violations of human rights. This statement sets out our zero-tolerance policy and the practical steps we take to reduce risk across our operations and supply chain.

Our approach applies to all employees, contractors, suppliers, and partners associated with Richmond cleaners services. We expect everyone who works with us to uphold lawful, fair, and respectful standards. No form of slavery or servitude is acceptable within our organisation, and any breach of this position is treated as a serious matter requiring immediate investigation and action.

We conduct risk-based due diligence before engaging new suppliers and service providers, particularly where labour-intensive services or outsourced work are involved. This includes reviewing ownership, workforce practices, recruitment methods, and any known compliance concerns. Where appropriate, supplier audits are undertaken to assess working conditions, wage practices, identity documentation controls, and employment rights protections.

Our Commitment and Governance

Modern slavery risk management is embedded into our internal governance processes. Managers responsible for procurement, operations, and service delivery are expected to identify warning signs such as restricted movement, withheld pay, excessive hours, or indications that workers may not be acting freely. The Cleaners Richmond management team reviews these risks regularly and takes proportionate action where concerns arise.

We support fair recruitment and responsible labour practices. This means we do not knowingly work with parties that charge workers recruitment fees, retain passports, or use threats, coercion, or debt bondage. In our contracts, we seek clear commitments that suppliers will comply with all applicable anti-slavery and employment laws, and we reserve the right to suspend or end relationships where compliance is not demonstrated.

Training and awareness are central to our prevention strategy. Staff involved in hiring, purchasing, onboarding, and supplier management receive guidance on recognising indicators of exploitation. This helps ensure that Richmond cleaning services remain aligned with ethical standards and that concerns are escalated promptly.

Reporting and Escalation

We maintain clear reporting channels so that employees, suppliers, and workers can raise concerns about suspected modern slavery without fear of retaliation. All reports are handled sensitively, reviewed promptly, and escalated through the appropriate internal process. We encourage early reporting, as timely action can protect vulnerable individuals and prevent further harm.

Any allegation or suspicion is investigated thoroughly and confidentially. Where a concern is substantiated, we may work with the relevant supplier to implement corrective action, require remediation, or terminate the relationship if the risk cannot be resolved. We also expect cooperation in preserving evidence and supporting any lawful investigation by authorities.

Our policy applies across the full lifecycle of our business relationships, from initial supplier selection through to ongoing performance monitoring. This includes reviewing contractual terms, checking labour practices periodically, and asking for evidence of compliance when concerns or changes in risk profile emerge.

Monitoring, Review, and Continuous Improvement

We understand that the nature of modern slavery risk can change over time. For that reason, Cleaners Richmond commits to an annual review of this statement, along with associated policies and procedures. The review considers changes in legislation, business activity, supplier risk, audit outcomes, training records, and any reported incidents.

Findings from the annual review are used to strengthen our controls and improve our prevention measures. Where gaps are identified, we update our procedures, refresh staff guidance, and increase supplier oversight. We believe this cycle of review and improvement is essential to maintaining an effective anti-slavery stance.

Through these measures, Richmond cleaners remain committed to operating responsibly and transparently. We will continue to apply a zero-tolerance approach, strengthen supplier audits, support safe reporting channels, and review our actions each year to help prevent modern slavery in every part of our business.